How do I close my savings account (excluding ISAs)
In the app
- Open your app and go to ‘Help’
- Then ‘Contact us’
- Select ‘Message us’ or ‘Direct call’.
In Online Banking
- Log in to Online Banking
- Go to ‘Manage accounts’
- Select ‘Close account’.
You can also talk to us by going to ‘Contact us’ and selecting ‘Message us’.
In branch
When you visit us, we might ask you for photo ID. Please bring your debit card and chequebook with you, if you have them.
By post
Print and fill out our account closure form. If you have a joint account, all the account holders need to sign it.
If you have an Everyday Saver account, you can close it in Online Banking as long as it’s not the last account you have with us.
- Log in to Online Banking
- Go to ‘Manage accounts’
- Select ‘Close account’.
Contact Us
Still have a question? Take a look at your contact options.