You own the property
Use your family or friend’s savings to buy your own house with your own mortgage – and they’ll get their money back, with interest.
Family Springboard Mortgage
Buy your home with help from a loved one
Saving for your first home isn’t easy – now family and friends can help with the deposit.
Your home may be repossessed if you do not keep up repayments on your mortgage.
How it works for home buyers
You don’t need a borrower deposit
You can borrow the full purchase price of your home because your helper provides 10% as security for five years1.
You could borrow over 35 years
Paying over a longer term could help make mortgage repayments more affordable for you.
Competitive fixed interest rate
Select a fixed rate for five years, so you’ll have the security of knowing your mortgage payments won’t change over that time.
How it works for helpers
Who can be a helper?
Family, friends, loved ones and anyone who’d like to help someone they know to buy a home.
You put up security on a loved one’s mortgage
Open a Helpful Start account in your name and transfer 10% of the property purchase price into it as security on their mortgage.
Get your money back with interest
You’ll earn an attractive rate of interest on your savings for the agreed term.
Open multiple Helpful Start accounts
You can help more than one family member or friend get their own place, at the same time. And once you get your money back, you could use it again to help others.
How to apply
Call us or visit a branch to make an appointment where we can discuss whether our Family Springboard Mortgage is suitable for you.
Call us
Whether you’re a borrower or a helper, get started by calling 0333 202 7580 to book an appointment.
Lines are open Monday to Friday from 7am to 8pm, and from 7am to 5pm at weekends. To maintain a quality service, we may monitor or record phone calls. Call charges.
Visit a branch
Find a branch near you that offers appointments with mortgage advisers and see when we’re open.
Our latest rates
You can also check our full mortgage range [PDF, 562KB] to see if our other mortgages are suitable for you, download our
tariff of mortgage charges [PDF, 265KB] and read our legal information.
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Getting legal advice
For home buyers
Your helper will need to seek independent legal advice for the mortgage application. This can’t come from the same solicitor who is handling the purchase of the property, but it can be someone from the same company or business. You or your helper will need to pay their fees.
For helpers
We ask you to get independent legal advice because we want you to fully understand the implications of putting your money into the Helpful Start account. This can’t come from the same solicitor who is handling the purchase of the property, but it can be someone from the same company or business. You or your loved one will need to pay their fees.
If the home buyer can no longer make their mortgage payments, we’ll keep your deposit in the Helpful Start Account for slightly longer than the agreed term.
If we need to repossess the property, you could lose some or all of the money in the Helpful Start account if there is a shortfall between what we’re owed and the amount we sell the property for.
Terms and conditions
Please see here for the Helpful Start account’s latest terms and conditions. [PDF, 164KB]
For those customers with an existing Family Springboard Mortgage prior to June 2019, you can find the Family Springboard Mortgage terms and conditions here. [PDF, 268KB]
Please note that the mortgaged property and borrower must be situated in the United Kingdom, which is England, Wales, Scotland and Northern Ireland. The Channel Islands and the Isle of Man are not part of the United Kingdom.
Need some help?
Visit a branch
Find a branch near you that offers appointments with mortgage advisers and see when we’re open.
Call us
Whether you’re a borrower or a helper, get started by calling 0333 202 7580 to book an appointment.
Lines are open 8am to 8pm, every day. To maintain a quality service, we may monitor and record phone calls. Call charges.
More ways to buy your home
Shared ownership mortgages
Buy part of a home and pay rent on the rest
A government-backed scheme helps you buy a home with a fraction of the usual deposit or mortgage.
Joint and guarantor mortgages
Buying property with other people
Buying property with your partner, family or friends can make sense, as long as you weigh up the benefits and risks of taking out a joint or guarantor mortgage.
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