Explore all Barclays has to offer
See how we can help you with current accounts, mortgages, insurance, loans, credit cards and savings accounts.
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Make money work for you
Studies show that our relationship with money is formed from the age of seven. Take a look at how we can help you start a new one, whatever your age.
We’re here to help if you have a residential mortgage with us
We’re supporting the new Mortgage Charter announced by the Government on Friday 23 June 2023.
Take a look at our mortgage support hub to see what help we have available.
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Tips for travel
How to plan your holiday
If you’re planning a holiday or trip away, try our tips for travel to help you make it truly memorable.
Independent service quality survey results
Personal current accounts
An independent survey asked customers if they would recommend their personal current account provider to friends and family.
The Financial Conduct Authority also requires us to publish information about service. The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here
Authorised push payment (APP) scams rankings in 2023
Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account.
These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2023.
You can read the full report by visiting www.psr.org.uk/app-fraud-data
Share of APP scams refunded
This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.
APP scams sent per £million transactions
This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.
For example, for every £1 million of Barclays transactions sent in 2023, £135 was lost to APP scams.
APP scams received per £million transactions: smaller UK banks and payment firms
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer’s accounts at Skrill, £18,550 of it was APP scams.
APP scams received per £million transactions: major UK banks and building societies
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer’s accounts at Barclays, £67 of it was APP scams.
Important information
* You must be 16 or over and have a Barclays current account, mortgage account or a Barclaycard to use the Barclays app. If you're 11 to 15, you can use another version of the app. Terms and conditions apply.