Sync Dental Group’s journey is a story of family, ambition, and innovation.
Founded by brothers Nikhil and Jaymish Alindra, the business has grown rapidly from a single practice to a multi-location dental group. Dentist Jaymish had always aspired to own his own practice, while Nikhil, with a background in business and accountancy, dreamed of running his own company. Together, they’ve built a thriving enterprise in Surrey.
Since acquiring their first dental practice, the brothers have expanded their business rapidly. Since July 2023, they’ve purchased three new locations, bringing their total to seven practices, and pursued a joint venture on Harley Street. Their headquarters is based in Addlestone, where Jaymish’s original, small practice became the foundation for their growing business. “For 10 years while we were working, we lived back with our parents, which created a very stable foundation for us,” Nikhil says. “We know each other so well, it’s easy to make decisions we both agree on.”
One of their early challenges was securing their first business loan. “It was a difficult process,” Nikhil explains. “It required a lot of documentation and research. But Barclays made it much easier – Joy Green, our Relationship Director, was amazing and really simplified everything and guided us through the process.”
Nikhil already had a personal account with us, so knew our reputation and felt we were a good fit for the business. “Barclays is a trusted and robust bank, and I wanted that kind of stability for our business. The app and online banking have made everything easier for us. It’s seamless to switch between personal and business accounts.”
As Sync Dental Group grew, the brothers focused on reinvesting profits back into the business to fund more expansion. “We don’t take any money out of the business – we keep it all in and look for the next opportunity,” Nikhil says. “Barclays has been really helpful with this. They’ve provided valuable advice on deposit rates and helped us manage our cash flow as we scale.”
The business has also embraced technology to streamline operations and improve patient care. In 2024, they began using Dentilly, a cloud-based dental platform that lets them access patient records, X-rays, and other key data from anywhere. Nikhil believes it’s “the future of dental platforms”.
Sync Dental Group also uses Barclays.net to streamline their payment processing. “We have a finance team based in the Philippines who can now upload payments directly into the bank. This has saved me so much time – I used to upload everything myself, which was very time-consuming. Now, I just review everything, and it’s much more efficient,” Nikhil explains.
Looking ahead, Sync Dental Group plans to continue expanding by acquiring more practices that are close to one another, allowing for easy movement of patients, dentists and other staff. “Our unique selling point is keeping practices within an hour’s journey from one another,” says Nikhil. The brothers are also keen to secure a practice in a premium postcode on the border of Surrey and London , which would add further value to their brand.
Sync Dental Group’s next priority is setting up their newest practice in Windsor. They then plan to focus on their south west London practice, where they’ve invested £300,000. “We’re bringing in some partners to help with this one, and we’re excited to see it grow,” Nikhil adds.
As Sync Dental Group continues to grow, the brothers are confident that their partnership with us will remain essential to their success, providing the support and expertise they need to keep scaling the business.
This interview has been edited for length and clarity.
“We don’t take any money out of the business – we keep it all in and look for the next opportunity.”
-Sync Dental Group, 2024