Help with The Barclays app Using the app
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Deaf, hearing loss or speech impairment
We’ve developed ways to help you if you’re deaf, hard of hearing or have a speech impairment.
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Bank Pay
Try a simple and secure way to pay for online purchases direct from your bank account – even if you don’t bank with us.
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How do I make a payment?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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If I rename my accounts in Online Banking, will they have the same names in the Barclays app?
No, but we’re looking to offer renaming accounts within the app in the future.
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How do I make a payment to someone I’ve paid before?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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Banking online
Access all your wealth simply and securely with our online and app services.
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How do I register for the Barclays app?
See how to register for the Barclays Mobile Banking app
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Can I pay in a cheque on the app?
Yes – use your app to pay in cheques of up to £1000.
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Everyday Saver
Bank with us? Open an account online in minutes
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