Help with Alerts
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Why haven’t I received a text message when Barclays Track It is showing a progress update?
Barclays Track It text updates are only sent during office hours, so your update may have happened
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What do I do if I’m trying to register for the Barclays app and I didn’t get my text with my registration code?
Find out what to do if you’re trying to register for Barclays Mobile Banking and you didn’t get your registration code.
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App terms and conditions
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App terms and conditions
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App terms and conditions
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App terms and conditions
Learn more about the terms and conditions of using the Barclays app on your mobile device, including data privacy and cookie usage.
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How can I view my statements and documents online?
See how to view your Smart Investor statements and documents online.
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Keep your devices safe
Learn how to protect yourself, your data and your devices against fraudsters.
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Romance scams
How to spot scams where someone pretends to be interested in a romantic relationship with you to gain your trust and then ask for money.
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Purchase scams
How to spot scams where fake or non-existent items are advertised for sale.
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