Help with Security and fraud
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How to avoid scams and what to do if you’re a victim
Fraud and scams are often difficult to spot. We explain how to protect yourself and where to go
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Is my money protected from fraud using Barclays Online or Mobile Banking?
See details of our Online and Mobile Banking Guarantee, protecting your Barclays account from fraud, here.
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Jargon buster
We explain some of the less familiar terms you might hear when learning about fraud and scams
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I have a problem with a payment that’s come out of my account
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Think you’ve been a victim?
How to get In touch with us if you think you may have paid a scammer, or you’ve seen suspicious activity on your account.
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Phishing, smishing, and vishing
How fraudsters use emails, text messages or phone calls claiming to be from a well-known company or organisation.
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Mobile malware
How fraudsters sneak software onto your device and use it to steal from you.
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects you and your money. Control your cards and stay safe online.
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Checking who called?
Input any phone number into our phone number checker and we’ll confirm whether it’s a genuine Barclays telephone number for you.
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Other resources
A list of places to find more information about fraud, scams, and cybercrime
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