Using your debit card abroad
You can use your debit card from us in shops and at cash machines showing the Visa logo, anywhere around the world.
You don’t need to tell us when you’re travelling. We check all transactions to make sure your account is protected from fraud.
We might sometimes decline a payment and send you a text message to check it’s you making it.
Charges for using your debit card abroad
We'll charge you a 2.99% non-sterling transaction fee when you use your debit card to pay for something, take out cash or get a refund.
Visa will convert payments into sterling using its exchange rate on the day it processes your transaction, which may be a different day from when you made it.
You can find exchange rate information on the Visa website.
Making payments in sterling with your debit card when you’re abroad
You might be offered the choice to pay in sterling. If you choose to do so, you won’t have to pay the 2.99% non-sterling transaction fee.
We recommend checking the store or cash machine’s commission charges and what exchange rate they’re using.
Problems using your debit card abroad
Please contact us on the telephone number on the back of your card.
Contact Us
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