Question 2 of 2 about Confirmation of Payee (CoP)
Opting out or back in to Confirmation of Payee (CoP)
Opting out of Confirmation of Payee
You can’t opt out of CoP when you’re making a payment to someone else, but you can ask to stop your details being checked when other people try to pay you. They’ll see a message saying that your details can’t be confirmed.
We use CoP to make sure your payment isn’t sent to the wrong account by mistake. It also helps us to protect you from fraud. If you’d still like to opt out, please print, complete and post the CoP opt-out form back to us. We’ll get back to you within 30 days.
Not all accounts can opt-out – if you can, we’ll let you know.
Opting back into Confirmation of Payee
If you’ve previously asked for your details not to be checked when someone pays you, you can decide to opt back in. Please print, complete and post the CoP opt-in form back to us.