Contact us

Structured Product (Fixed Term Investment) customers

Investments

Choose the best option.

Investments

Choose your option

Existing customers

Choose your option

Ways to get in touch

  • Contact us by phone
    Structured Products

    • 0800 234 6021

    Talk to us of if you purchased a Woolwich Plan Managers – now Barclays Investment Solutions - structured product via Barclays Investments or Barclays Financial Planning.

    Opening times
    • Mon
      • 8.30am to 5.30pm
    • Tue
      • 8.30am to 5.30pm
    • Wed
      • 8.30am to 5.30pm
    • Thu
      • 8.30am to 5.30pm
    • Fri
      • 8.30am to 5.30pm
    • Sat
      • Closed
    • Sun
      • Closed
    • Public holiday
      • Closed

Our commitment to you

Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

How do I complain about Smart Investor?

We’re sorry you feel that you need to complain but letting us know when you're unhappy gives us the opportunity to put matters right for you and improve our service for everybody.

Make a complaint
Make a PPI complaint