Contact us
Find the help you need
Use our savings help tool to find the information you need, or see how to get in touch, in just a few steps.
Do you have savings with us?
Do you need help with an existing account?
Savings options and account opening
Our savings options
We have a range of account types on offer, including savings accounts, cash ISAs, bonds, savings for children, and investments. You can see and compare details of them all on our savings page. Depending on your choice, you can start saving today from as little as £1.
Applying for an account
You can open and manage most of our savings accounts in Online Banking
- If you haven’t already, you can register for Online Banking
- If you already use it, just log in and have a look at the savings options available to you
You can also use the Barclays app1 on your smartphone or tablet.
Returns and interest
With our savings accounts, any growth will be related to the interest rate you earn with your account.
Instant–access accounts mean you can get at your savings whenever you want to, while fixed–term accounts may need you to lock your money away for a period of time. Depending on the type of accounts, some may offer tiered rates of interest – so the more you save, the more you'll earn.
The interest you earn on your savings isn’t taxed. Please have a look at our quick guide to savings and investment page to learn more about your personal savings allowance and when you might have to pay tax.
For more information, you might find these pages helpful
- How is interest on my savings calculated?
What do you need help with?
Do you already have a savings account and want to open another one?
Savings options and how to open them
Our savings options
We have a range of account types on offer, including savings accounts, cash ISAs, bonds, savings for children, and investments. You can see details of the range of savings options we offer on our savings page. Depending on your choice, you can start saving today from as little as £1.
Applying for an account
You can open and manage most of our savings accounts in Online Banking
- If you haven’t already, you can register for Online Banking
- If you already use it, just log in and have a look at the savings options available to you
You can also use the Barclays app1 on your smartphone or tablet.
Returns and interest
With our savings accounts, any growth will be related to the interest rate you earn with your account.
Instant–access accounts mean you can get at your savings whenever you want to, while fixed–term accounts may need you to lock your money away for a period of time. Depending on the type of accounts, some may offer tiered rates of interest – so the more you save, the more you'll earn.
The interest you earn on your savings isn’t taxed. Please have a look at our quick guide to savings and investment page to learn more about your personal savings allowance and when you might have to pay tax.
For more information, you might find these pages helpful
- How is interest on my savings calculated?
Contacting us
If you need help with something else, please go back to ‘Contact us’ and choose the topic you’re looking for.
You can also message us in the Barclays app.
If you’d like to give us a call, have a look at the ‘Get in touch’ section below.
Interest rates
You can check the interest rates for our savings accounts in a variety of ways.
Our savings accounts and saving rates overview pages have the rates for the accounts we currently offer and ones you can no longer open but might still have
We display our current interest rates in our branches. Use our branch locator to find your nearest one
You can get savings interest rates by calling 0345 744 5445 or 0800 783 7303 (Textphone). Lines are open 8.30am to 5.30pm Monday to Friday, except bank holidays, and Saturday 9am to 1pm.
If we’re going to change the rate on an account you have, we’ll give you two months’ notice before doing so.
For additional information, you might also find these pages helpful
- How is interest on my savings calculated?
- How do I find out about interest rate changes?
- Gross rate and AER: What do they mean?
- The Bank of England’s Base Rate
Important information
- ^The Textphone numbers quoted are for use by hearing impaired people who have access to a Textphone or Minicom. Where no Textphone number is listed, you can call us using TextDirect.
- *We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times.
- Calls may be recorded so that we can monitor the quality of our service and for security purposes.
Personal savings allowance information
What is a personal savings allowance?
Your personal savings allowance (PSA) is the total amount of interest you can earn each year across all your accounts with any bank or building society (not including ISAs) without paying tax.
For basic-rate taxpayers, the PSA is £1,000. For higher-rate taxpayers, it’s £500. Additional-rate taxpayers don’t have a PSA.
If you earn more in interest than your PSA, you’ll need to make sure you pay the tax that’s due to HMRC (or other tax authority). Go to HMRC’s site to see how to do this.
How do I get a summary of interest paid to my account?
Your first statement in each new tax year will show the interest paid to your account in the previous tax year.
If you need information on the interest credited to your accounts in the 2016-to-2017 tax year or later, you can request a summary in Online Banking or the Barclays app.
- In Online Banking, go to ‘Manage accounts’ and select ‘Interest summary’
- In the app, you’ll find that option in the ‘More’ and ‘Manage accounts’ menus
If you need information about interest from the 2015-to-2016 tax year or earlier, please contact us on the phone numbers shown in the ‘Get in touch’ section of this page.
For more information, you might find these pages helpful
- What’s a statement of deduction of income tax?
- How is interest on my savings calculated?
Accessing your savings
A lot of our savings accounts give you instant access to your money. If you have an Everyday Saver, or an Instant Cash ISA, you can reach your savings immediately in Online Banking or the Barclays app1. You’ll also be able to access any other type of savings account you have with us in these.
In Online Banking
- To log in to Online Banking, visit barclays.co.uk and click on the ‘Log in’ button in the top-right corner of the screen
- To register, click on the ‘Register’ button in the same place or register now. You'll then need to follow the instructions on the screen
By having the Barclays app, you can take control of your money, check your balance, send money, and earn rewards all from your mobile.
Get the app
- Android
Some accounts don’t allow instant access to your savings, and some offer limited withdrawals. Find out more about these accounts.
I have a Fixed Rate Savings Bond. Can I access my money?
Normally, you can’t withdraw money during the fixed term. If you find yourself in financial difficulty because of coronavirus, call us on 0345 744 5445 or visit your local branch and we’ll see how we can help.
Can I withdraw money from my Flexible Bond or Flexible Cash ISA more than three times?
Earlier this year, we temporarily increased the number of withdrawals on all Flexible Bond and Flexible Cash ISAs to give you extra support during the height of coronavirus.
For additional information, you might also find these pages helpful
- The Barclays app – ways to bank
- Online Banking - ways to bank
- Service status – To check how our services are running and see our planned maintenance, head to status.uk.barclays or type ‘status.barclays’ into your browser
- Banking from home to see how-to videos and guides
Get in touch
-
0345 744 5445* ^
Textphone:
0800 783 7303* ^Speak to us about Cash ISAs, Savings Bonds and details of current interest rates.
Mon to Fri
8.00am to 8.00pmSat
9.00am to 5.00pmSun
ClosedPublic holiday
ClosedTelephone Banking
0345 734 5345From abroad:
+44 24 7684 2099Message us directly in our app. It’s secure, easy to use, and we’re available 24 hours a day, 7 days a week. We’ll send you a notification when we reply, so there’s no need to wait in the app. You must be 16 or over to use the app. Terms and conditions apply.
Mon to Fri
8.00am to 8.00pmSat
9.00am to 5.00pmSun
ClosedPublic holiday
ClosedGovernment tax-free savings helpline
0300 200 3312*
Mon to Fri
8.00am to 8.00pmSat
9.00am to 5.00pmSun
ClosedPublic holiday
ClosedForeign currency accounts
0345 975 7575*
Mon to Fri
8.00am to 6.00pmSat & Sun
ClosedPublic holiday
ClosedImportant Information
* We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times.
Calls may be recorded so that we can monitor the quality of our service and for security purposes.
^ The Textphone numbers quoted are for use by hearing impaired customers who have access to a Textphone or Minicom. Where no Textphone number is listed, you can call us using TextDirect.