How do I contact customer services?

If you want to contact us about a lost or stolen card, call us.

Personal and Premier Customers
03457 345 345*
From abroad: +44 2476 842 099*

Wealth Management Customers
Premier Global Clients (BI) - +44 (0) 162 468 4444 *

Retail International Clients (BUK) - +44 (0) 162 468 4444 *

Wealth Client Services Onshore (BUK) - +44 (0) 207 761 5138 *

Wealth Client Services Offshore (BI) - +44 (0) 207 574 3008*

Blue Notch / Picture cards - +44 2476 842 099*

Business Customers

Business Everyday Banking - 0345 605 2345*

Lines are open 8am – 8pm Monday to Friday. 24/7 for digital self-servicing. 

See our other fraud contact details.

 

1. You need to be 11 or over to use the app. Terms and conditions apply.