How do I log in to Online Banking?
There are two steps to logging in to Online Banking
1. Tell us who you are
You can do this any of three ways
- Your Online Banking membership number
- The long number from the front of your debit, cash, or authentication card with us
- Your sort code and account number
2. Confirm your identity – using either the Barclays app, Mobile PINsentry, PINsentry or your passcode and memorable word
Watch our videos on how to log into Online Banking
Contact Us
Still have a question? Take a look at your contact options.
Contact Us
Get in touch
Contact us by phone
Digital helpdesk
Closed nowLandline:0345 600 2323* +
From abroad:+44 247 684 2063* +
Speak to us directly using ‘Chat’ in our app. It’s secure, easy to use, and we’re available 24 hours a day, 7 days a week. We’ll send you a notification when we reply, so there’s no need to wait in the app. You must be 16 or over to use the app. Terms and conditions apply.
- Mon
- 9.00am to 5.00pm
- Tue
- 9.00am to 5.00pm
- Wed
- 9.00am to 5.00pm
- Thu
- 9.00am to 5.00pm
- Fri
- 9.00am to 5.00pm
- Sat
- Closed
- Sun
- Closed
- Public holiday
- Closed
Premier banking
Open 24/7, including holidaysLandline:0800 924 7365
The quickest way to speak to us is using 'Live chat' in our app. It's fast and secure, and our team are available 24/7.
Unable to log in?
Closed nowLandline:0345 734 5345
From abroad:+44 24 7684 2100
- Mon
- 8.00am to 8.00pm
- Tue
- 8.00am to 8.00pm
- Wed
- 8.00am to 8.00pm
- Thu
- 8.00am to 8.00pm
- Fri
- 8.00am to 8.00pm
- Sat
- 9.00am to 5.00pm
- Sun
- Closed
- Public holiday
- Closed
- Important Information
- *
We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times.
Calls may be recorded so that we can monitor the quality of our service and for security purposes.
- +
To protect your security, this feature will be enabled up to 10 working days after you register for the Barclays app.
You need to be 16 or over to use the app. Terms and conditions apply.
- View our complete contact directory