How do I amend or manage a Direct Debit?
A Direct Debit is set up by the company you're paying, so you can’t set them up yourself or amend them online. If you’re registered, you can view all the Direct Debits that have been set up on your account in Online Banking – and you can cancel them too.
If you do want to amend a Direct Debit, perhaps by changing the amount or the date you want to pay, you’ll need to contact the company that takes your payments.
Contact Us
Still have a question? Take a look at your contact options.
Contact Us
Get in touch
Contact us by phone
Digital helpdesk
Closed nowLandline:0345 600 2323* +
From abroad:+44 247 684 2063* +
Speak to us directly using ‘Chat’ in our app. It’s secure, easy to use, and we’re available 24 hours a day, 7 days a week. We’ll send you a notification when we reply, so there’s no need to wait in the app. You must be 16 or over to use the app. Terms and conditions apply.
- Mon
- 9.00am to 5.00pm
- Tue
- 9.00am to 5.00pm
- Wed
- 9.00am to 5.00pm
- Thu
- 9.00am to 5.00pm
- Fri
- 9.00am to 5.00pm
- Sat
- Closed
- Sun
- Closed
- Public holiday
- Closed
Get help with a payment you’ve made
Open now until 8pmLandline:+44 345 975 7575
Telephone Banking opening times
- Mon
- 8.00am to 8.00pm
- Tue
- 8.00am to 8.00pm
- Wed
- 8.00am to 8.00pm
- Thu
- 8.00am to 8.00pm
- Fri
- 8.00am to 8.00pm
- Sat
- 9.00am to 5.00pm
- Sun
- Closed
- Public holiday
- Closed
Unable to log in?
Open now until 8pmLandline:0345 734 5345
From abroad:+44 24 7684 2100
- Mon
- 8.00am to 8.00pm
- Tue
- 8.00am to 8.00pm
- Wed
- 8.00am to 8.00pm
- Thu
- 8.00am to 8.00pm
- Fri
- 8.00am to 8.00pm
- Sat
- 9.00am to 5.00pm
- Sun
- Closed
- Public holiday
- Closed
- Important Information
- *
We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times.
Calls may be recorded so that we can monitor the quality of our service and for security purposes.
- +
To protect your security, this feature will be enabled up to 10 working days after you register for the Barclays app.
You need to be 16 or over to use the app. Terms and conditions apply.
- View our complete contact directory