Help with Cards Personalised debit cards
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Know your loans
Before borrowing money, you need to ensure you choose the right type of loan. Read our guide to find the best loan for your needs.
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Identity fraud
How fraudsters can steal personal information about you to impersonate, and obtain money in your name.
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How can my business accept credit or debit card payments?
Barclaycard Business can help you with this. You’ll find how to contact them here.
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How do I get my money back if a Direct Debit I cancelled is paid out?
If you cancel a Direct Debit before 5:30pm the working day it's due to come out, the payment
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Why hasn’t a debit card payment been debited from my account balance?
This could be because the merchant hasn’t yet claimed the payment – it can take them a few days to do so. We explain more about this here.
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I’ve ordered a replacement debit card, how do I contact you about it?
There are several ways to contact us if you've ordered a replacement debit card. See them here.
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I’ve forgotten my debit card PIN. How do I get a reminder?
See how you can get a reminder of your debit card PIN if you've forgotten it.
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Why did my Direct Debit not go through when I have enough money in my account?
It might be because your Direct Debit to pay your Barclaycard expired.
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Why have I got a new debit card without ordering one?
There are several reasons why we might have sent you a new debit card for your Barclays account.
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Additional borrowing
You could borrow more against your property to fund home improvements, special purchases and more. Find out about our rates and how to apply.
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