Help with Mortgages Fixed-rate mortgages
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What’s an early repayment charge on my mortgage?
Some Barclays mortgages let you pay off your balance early. Early repayment charges may apply. Get
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How can I change my Offset arrangements?
You can change your Barclays offset arrangements in Online Banking. See how here.
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How can I get a certificate of interest for my mortgage?
You can call or write to us to get a certificate. Get the details here.
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SubmitIT
Find out how to send us the documents required for your mortgage application by following
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What do I do if I’ve lost or forgotten my Online Banking log-in details?
You may be able to retrieve this online – it depends which part of your log-in details you’ve lost or forgotten. Find out more here.
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What is London Help to Buy?
London Help to Buy can increase your deposit through an equity loan if you’re looking to buy
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Why hasn't my monthly payment amount reduced after I started making overpayments?
Not all overpayments result in an immediate recalculation of your standard monthly payment. Find out more.
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Life insurance FAQs
Looking for life insurance FAQS? Read about our policies here.
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If I have exactly the same in savings as I have on my offset mortgage, will I pay or receive any interest?
In theory you won't earn credit interest or pay interest on your mortgage. Discover more here.
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Why can’t I change my address in my app?
Find out here how to change your details in Barclays Online Banking.
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