How do I know if an email I’ve received from Barclays is genuine?
We may contact you by email from time to time with useful advice and information about products and services, but we'll:
- Never email you a link that takes you straight to the Online Banking log-in page
- Never email you asking you to verify your account details
- Never email you to ask for your card details, PIN, authorisation codes or passwords
- Never email you asking you to confirm a recent transaction
Be especially wary if the email doesn't include your proper name or contains spelling mistakes or poor grammar.
If you've received a suspicious email that claims to be from us, please forward it to internetsecurity@barclays.com and then delete it immediately.
Contact Us
Still have a question? Take a look at your contact options.
Contact Us
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Contact us by email
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More ways to get in touch
Contact us by phone
Digital helpdesk
Open now until 5pmLandline:0345 600 2323* +
From abroad:+44 247 684 2063* +
Speak to us directly using ‘Chat’ in our app. It’s secure, easy to use, and we’re available 24 hours a day, 7 days a week. We’ll send you a notification when we reply, so there’s no need to wait in the app. You must be 16 or over to use the app. Terms and conditions apply.
- Mon
- 9.00am to 5.00pm
- Tue
- 9.00am to 5.00pm
- Wed
- 9.00am to 5.00pm
- Thu
- 9.00am to 5.00pm
- Fri
- 9.00am to 5.00pm
- Sat
- Closed
- Sun
- Closed
- Public holiday
- Closed
Unable to log in?
Open now until 8pmLandline:0345 734 5345
From abroad:+44 24 7684 2100
- Mon
- 8.00am to 8.00pm
- Tue
- 8.00am to 8.00pm
- Wed
- 8.00am to 8.00pm
- Thu
- 8.00am to 8.00pm
- Fri
- 8.00am to 8.00pm
- Sat
- 9.00am to 5.00pm
- Sun
- Closed
- Public holiday
- Closed
- Important Information
- *
We’re experiencing a high number of calls at the moment, which is having a big impact on waiting times.
Calls may be recorded so that we can monitor the quality of our service and for security purposes.
- +
To protect your security, this feature will be enabled up to 10 working days after you register for the Barclays app.
You need to be 16 or over to use the app. Terms and conditions apply.
- View our complete contact directory