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Question 11 of 15 about Touch ID/ Fingerprint Scanner

If my face isn't recognised, can I still access the Barclays app?

You have 5 attempts to log in to the Barclays app using Face ID. If your face still isn’t recognised, you’ll be asked to log in using your 5-digit passcode.

If your face continues to not be recognised, you may need to set up Face ID again in your device settings.

Touch ID/ Fingerprint Scanner

  1. Touch ID
  2. How do I switch on Touch ID for the Barclays app?
  3. If I switch on Touch ID, can I still use my 5-digit passcode?
  4. If my fingerprint isn’t recognised, can I still access the Barclays app?
  5. How do I turn off Touch ID for the Barclays app?
  6. Will Barclays store my fingerprint?
  7. Why has Touch ID stopped working?
  8. What is Face ID?
  9. Face ID for BMB
  10. Can I still use my 5-digit passcode
  11. Face isn't recognised (current page)
  12. Turn off Face ID
  13. Why am I asked for my passcode?
  14. Why has Face ID stopped working?
  15. Does Barclays store my face data?

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Previous question: 10.Can I still use my 5-digit passcode

Next question: 12. Turn off Face ID

Question 11 of 15 about Touch ID/ Fingerprint Scanner

Previous question: 10.Can I still use my 5-digit passcode

Next question: 12. Turn off Face ID

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