Access your money abroad in an emergency

If you’ve lost your debit card, or it’s been stolen 

If your debit card from us has been lost or stolen while you’re abroad, we can arrange for emergency cash to reach you within three days. We’ll also send a replacement card to your home address.

Call +44 2476 842 0991 and select option 1 for immediate help. Lines are open 24 hours, 7 days a week.

If you have your debit card 

You can use your debit card to withdraw cash from any Visa cash machine abroad. You’ll be charged a 2.99% transaction fee for any withdrawals in a currency that’s not sterling. Please check for other fees that the cash machine provider might charge.

Find more information about exchange rates and charges when you use your debit card abroad.

If you have an account with a bank where you are

You can transfer money from your account with us into your international bank account in the Barclays app.

Log in and select ‘Pay & Transfer’, then ‘International Payment’.

If you’re not registered for the app, or would like more information about transferring money abroad, please have a look at our international payments service.