Help with In branch
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Deaf, hearing loss or speech impairment
We’ve developed ways to help you if you’re deaf, hard of hearing or have a speech impairment.
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What are CHAPS payments?
CHAPS payments are payments to UK accounts that are guaranteed to arrive on the day you make them, if you set them up by the cut-off time.
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What’s the Faster Payments Service (FPS)?
The Faster Payments Service is a service that lets UK sterling payments be made electronically between banks the same day. See details here.
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Why am I getting an error message when I take a photo of my cheque?
Your photo might not have captured all the details we need. Please try to take another one.
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Ways to bank
Barclays provides various ways to check your balance, send money abroad or collect travel money. Find out more about ways to bank with Barclays.
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Future of cheques
Paying in cheques using Mobile Cheque Deposit is simple. Here's how it could make your life easier.
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Help with mortgage payments
Worried about making your mortgage payments? We'll explain how we can help you.
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What do I do if I didn’t get all the money I asked for from a cash machine?
The cash machine should correct itself and credit your account for the unpaid amount within 48 hours. If that doesn't happen, see your options here.
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Money worries
Worried about your finances? Read our practical advice on tackling money troubles, improving financial habits and how to seek support.
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How do I pay my Barclaycard bill?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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