Help with The Barclays app
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How do I register for or cancel my alerts?
Find the number you need to call about Barclays alerts here.
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What is my account balance?
There are different types of account balance. We explain them all here.
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Blue Rewards Saver
Saving for a rainy day, a holiday or your first home? If you’re a Barclays Blue Rewards member, you could earn more when you let your savings grow.
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What does error code 6 mean?
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Merchant servicing for Barclaycard customers
in Barclays Online Banking.
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Remortgaging with another lender
Find out how to get the information you need to move your mortgage to another lender and close your account with us.
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Can I change the day of the month that my Barclayloan payments are due?
Yes, so long as the new date is no more than 25 days after your original payment day. Find out how here.
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How do I make a payment to a new person in my Barclays Mobile Banking app if I have a BarclayPlus account?
You can set up new payees in any Barclays branch; after that, you can pay them in your app.
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I have a new mobile phone, how do I register for the Barclays Mobile Banking app if I have a BarclayPlus account?
There’s a simple guide you can follow to do this.
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Can I sign up/am I eligible to use the Barclays Mobile Banking app if I have a BarclayPlus account?
Find out if you’re eligible to use Barclays Mobile Banking.
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