Help with The Barclays app
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Relationship management
We provide a dedicated team of wealth managers, planners and other specialists to help you achieve your financial goals.
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What can I do if there’s a problem with a brand’s logo in the Barclays app?
If a brand’s logo in the Barclays Mobile Banking app is wrong or shouldn’t be there, please contact
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How do I make a payment using the Barclays app?
Read how to make a payment in the Barclays Mobile Banking app here, and watch a demo video.
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What is the Experian Check on the online account application?
Find out what the Experian credit check is during the Barclays online account application process.
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What software do I need to view my statements online?
Find out how you can view Online Statements for your Barclays accounts as PDF on your computer,
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Can I use an Online Statement as proof of address?
This depends on where you need to use it. You can also order a one-off paper statement. See how here.
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I've forgotten my Barclaycard online username or ID number
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Investment Account
Find out more about how you could open an Investment Account and start growing your money on Smart Investor. Capital at risk.
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End of your mortgage term
We take you step-by-step through what happens when your mortgage term ends.
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How safe is the Barclays app?
See how safe it is to use the Barclays Mobile Banking app.
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