Help with The Barclays app Using the app
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Seller Insolvency Guarantee
Find out how to apply for a refund from us if you don’t receive a Bank Pay purchase because the seller goes into administration.
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Greener homes
Explore a range of energy-saving tips and information on renewable energy sources.
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Travel safety
Stay safe while you’re away. Watch out for scams, thefts and unexpected local laws.
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Protecting your identity on social networks
The privacy of our customers' and clients' information is paramount. Some simple steps will help you stay safe on social networks.
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Can I change the day of the month that my Barclayloan payments are due?
Yes, so long as the new date is no more than 25 days after your original payment day. Find out how here.
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What service does Smart Investor offer?
Barclays Smart Investor is an online investment platform, designed to help you make your own investment decisions so you can achieve your financial goals.
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PINsentry card reader lost, stolen or not working
You can either order a new PINsentry card reader or change the batteries yourself. Find out how here.
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What is impact investing?
In this episode, Clare is joined by Damian Payiatakis, Barclays’ Head of Impact Investing, to discuss what it means and some of the reasons why investors a
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Claim or make a change to your life insurance policy
Manage your life insurance policy with ease. Discover how to make a change or how to make a claim in case of terminal illness or death. T&Cs apply.
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What does it look like?
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