Help with Online Banking
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Budget basics
A budget can help you feel more in control and encourage you to save for the future. Start
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Why can’t I access all the features in my Barclays app?
It can take some time for all the features of the Barclays Mobile Banking app to activate
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What’s the difference between Faster Payments, CHAPS (same-day UK payments) and BACS?
Find out the difference between these payment systems here.
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How can I activate my SmartBusiness Dashboard?
Call us on 0345 600 2323 to get help with activating your SmartBusiness Dashboard. Outside the UK,
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Switching to Barclays
Switching to a Barclays Business current account is hassle-free with our free switching service.
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How will third parties use my data if I choose to share it?
Before you give your permission, the third party should tell you how they’re going to use and store your data, and for how long.
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How do I know if an email I’ve received from Barclays is genuine?
Barclays will send email from time to time, but it could also be fraudulent. See more details here.
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Transferring ISAs
How to transfer your Individual Savings Account (ISA) to another provider.
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What to do if I’ve lost or forgotten my Smart Investor log-in details, or want to change them?
See what to do if you've lost or forgotten your Smart Investor log-in details, or you want to change them.
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Manage your business
Find out how to protect your business, make changes to your company’s documents, reactivate a company’s accounts and more.
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