Help with Online Banking
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Information about our current account services
The Financial Conduct Authority requires us to publish the following information about our personal current accounts.
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The Barclays app features
Explore all the features that your Barclays Mobile Banking app has to offer – make payments and see
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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App terms and conditions
App terms and conditions
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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How can I check my bank account online?
You can use Online Banking or the Barclays Mobile Banking app. We’ll tell how you here.
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How do I make a payment?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps,
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App terms and conditions
November 2020 terms and conditions
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App terms and conditions
App terms and conditions July 2020
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