Help with Online Banking PINsentry
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These FAQs may
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What are your bank working days?
At Barclays, these are Monday to Friday, except for bank holidays. You can find your branch’s
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Budget basics
A budget can help you feel more in control and encourage you to save for the future. Start
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What’s the difference between Faster Payments, CHAPS (same-day UK payments) and BACS?
Find out the difference between these payment systems here.
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How do I go paperless for statements and documents on my Smart Investor account?
You can view your statements and documents by following these simple steps.
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Importance of reviews and customer feedback
People are reading online customer reviews to decide whether or not to use your business.
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Useful Information
Information about changes to Smart Investor, Market abuse, government reforms, legal information, MIFID II and more.
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What to do if I’ve lost or forgotten my Smart Investor log-in details, or want to change them?
See what to do if you've lost or forgotten your Smart Investor log-in details, or you want to change them.
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How do I move an account to Barclays?
See how to use our hassle-free, 7-day switching service to move your bank account to Barclays.
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Use Wi-Fi safely
Learn how to protect yourself, your data and your devices against fraudsters.
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Bereavement
Sorting out someone's bank accounts and finances after they die can seem overwhelming.
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