Help with Online Banking Using Online Banking
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Pay in a cheque without paying us a visit
No more queues – pay in a cheque without paying us a visit. All you need is your mobile.
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If I rename my accounts in Online Banking, will they have the same names in the Barclays app?
No, but we’re looking to offer renaming accounts within the app in the future.
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I don’t want to manage or view all my accounts in the Barclays app, can I hide them?
See how to hide any accounts you don’t want to view or manage in the Barclays Mobile Banking app.
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What is Face ID?
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How much money can I withdraw over the counter in a branch?
As long as you have the money in your account, you can withdraw as much as you like in a Barclays
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How are account opening applications from payment service providers (PSPs) assessed?
We apply standard principles when assessing account opening applications from payment service
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Thank you
You’ve successfully requested a callback from a Business Development Manager.
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Why have I been logged out of Online Banking?
There are two reasons why this might have happened – both are to protect you and your information.
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How do I follow my complaint in Barclays Track It?
If you've had to make a complaint, see what steps we take to resolve it in Barclays Track-It.
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Thank you
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