MORTGAGES 

Mortgage Charter support

Apply to reduce your monthly payments by either switching to interest-only for six months, or extending your mortgage term, without negatively affecting your credit score.

Try our Mortgage Charter support calculator

Here’s what you could do with Mortgage Charter support

We won’t need to do a new affordability assessment and it won’t negatively affect your credit score.

Switch to an interest-only mortgage

This would lower your monthly payments for six months but would increase the overall cost of your mortgage over the full term, as you won’t be paying off the capital during this time.

After six months, you’ll automatically go back to your original mortgage payment plan but your  monthly payments will be higher than before you switched.  This is because you’ll be paying back the same balance over a shorter period.

Use our Mortgage Charter support calculator to make sure you can afford this before deciding to switch.  

Extend your mortgage term

You can apply to extend your term so you can repay it over a longer period, which will lower your monthly payments. Doing this means your mortgage will cost more over the full term, because you’ll be paying interest for longer.

You’ll have some flexibility in the first six months. For example, you could: 

  • Switch back to your original term – your payments will be higher than they were before you extended the term if you do this
  • Partly reduce the term so it’s between your original and extended term. For example, if you extended from 10 to 20 years, you could change it to 15 years instead
  • Keep the new term. 

Applying for support under the new Mortgage Charter

Before deciding to apply for six months of interest-only payments or an extended term, you’ll need to make sure you meet the following:

  • You have a personal residential mortgage (not buy to let) for a property in the UK

  • Your mortgage is not interest-only – you can’t extend the term of an interest-only mortgage

  • You’re up to date with your mortgage payments and haven’t missed any payments totalling £50 or more across all mortgage accounts

  • Extending your term won’t take you past your planned retirement age, or when the oldest applicant turns 70 

  • You have permissions from other account holders to apply, if you have a joint mortgage

  • You haven’t previously extended your term or switched to interest-only on this mortgage account under the Mortgage Charter

  • Your mortgage is either a capital repayment mortgage, or part interest-only and part-repayment mortgage.

Try our Mortgage Charter support calculator

Our free Mortgage Charter support calculator can show you the impact of switching to interest-only payments or extending your mortgage term.

Worried about making your payments?

 Call us on 0333 202 7407

We’re here Monday to Thursday from 8am to 8pm, Fridays from 8am to 6pm and Saturdays from 9am to 1pm, except on bank holidays. Call charges.

Frequently asked questions

No. The Mortgage Charter has been designed to help you reduce your outgoings and we won’t report it negatively to credit reference agencies.

If you’ve switched to interest-only payments, you’ll automatically go back to your original mortgage payment plan and your monthly payments will increase to a higher level than before you switched to interest-only. This is because you’re paying back the same balance over a reduced period of time, so use our mortgage support calculator to make sure you can afford this before deciding on this option.

If you’ve extended your mortgage term, you can:

  • Return to your original term. You’ll need to let us know you want to do this within six months of changing your term. As you've made lower payments with charter support, your monthly payments under the original term will be higher than before you extended your term
  • Keep the extended term
  • Partially revise the term so it’s between your original and extended term – for example, if you extended from 10 to 20 years, you could change it to 15 years instead.

To make any further changes after six months, you’ll need to go through the normal mortgage application process, which is subject to our affordability and lending criteria and credit checks.

If your Mortgage Charter support ends soon, see our End of Mortgage Charter support page for guidance on what happens next.

Yes, you can make changes to your mortgage as normal during the support period.

Yes, you can still apply to switch to interest-only payments. If we approve your mortgage charter application, the temporary change to interest-only payments will start from the month after you apply or the following month if your next payment is due within 14 days.  

The mortgage information sheet for your Mortgage Charter support won’t show any rate switches you’ve applied for that haven’t taken effect yet. If your new rate is due to take effect in the next six months, we'll write to you at least 14 days before that to let you know your revised payment for the rest of the interest-only period.  

Yes, although before you do, you might be able to use your overpayment balance to make underpayments, which could be more cost effective than reducing your payments through the Mortgage Charter. You can check whether you have the option to set up an underpayment in Online Banking, under ‘Mortgage management’. If you can’t see this option, call us on 0333 202 7580. We’re here Monday to Friday, from 7am to 8pm, and from 7am to 5pm at weekends (excluding bank holidays).

Yes, you can.

For interest-only payments: Any illustrations or documents provided as part of the rate switch application will assume your mortgage is interest-only for the rest of its term, but this isn’t the case, and the documents provided are for illustration purposes only.

Your mortgage will go back to the original payment type at the end of the six month support period which means your payments will be higher than shown on the illustrations.

To understand how your new rate will affect your payment after the support ends, you can visit barclays.co.uk/mortgages/mortgage-calculator/interest-rate-calculator and use our rate switch calculator.

Yes.

Apply in the Barclays app

Need help?

If you can’t apply through the app or just need some help, you can call us.

0333 202 7580

We’re here Monday to Thursday from 8am to 8pm, Fridays from 8am to 6pm and Saturdays from 9am to 1pm, except on bank holidays. Call charges.

Was this content useful?

Important information

You need to be 18 or over to access this product or service using the app. T&Cs apply