What is MIFID II?

The ex-post information will show an itemised breakdown of costs and charges per instrument held.

Costs are shown for both Product costs, which are costs charged by the product provider and Service costs, which are costs charged by Smart Investor.

The information itself is set out in a format which closely mirrors the format of your statement although it will provide more in-depth information specifically in relation to any costs and charges applied against your investments.

No – there is no change to the costs you currently pay. This is simply a new regulation which aims to provide you with increased information and transparency regarding any costs and charges relating to your investments.

All information shown within the ex-post costs and charges section will be in GBP.

Please note that whilst all information shown is only in GBP, we may revisit this in the future so that further details of currency conversion transactions are included, e.g. where an investment quoted in Euros has been purchased in GBP and has involved an exchange rate.

Under MiFID II regulations, we are legally obliged to provide this information, therefore you’re unable to opt out of receiving this. It will be included as part of your regular annual statement.

Asset % per field – The % fields are calculated from the relevant cost and charges and are based on the specific asset level investment each day during the reporting cycle. The “Total %” pertains to the specific investment within that asset row. This means when calculating across a specific Product costs % field, the Total % will equal that asset’s costs.

Total % per field – The Total % cost and charges are calculated each day based on the cumulative view of all of your account investments during the reporting period. For this reason, the % within the “Total” at the bottom of your statement will differ from that of the total of each underlying specific asset.

Yes, if you have held a Smart Investor account during 2018, we can provide an ad-hoc ex post statement upon request.

Yes, you can change your document preferences by logging in online and by selecting Investment Settings, Important Documents and from there you can tell us how you would like to receive documents from us going forward. To go paperless you would select the ‘online only’ option where all documents will be added to the ‘My Barclays Documents’ which you can view when you are logged in to our website or through the Barclays Mobile Banking app.

You’ll still be able to use your account but you won’t be able to buy and sell shares, Exchange Traded Funds (ETFs), investment trusts or bonds, or a number of other stock market-listed investments. To set up any orders, regular investments or automatic dividend reinvestments, you’ll need to confirm your nationality.

You also might not be able to take part in some corporate actions for investments that you already hold. As soon as you provide us with the information requested, you’ll be able to trade as normal.

Yes. If you have a joint account with us, as joint owners, you’ll both need to provide these details before either of you can trade – even if only one person actively manages the account.

MiFID II regulations mean that some stocks are currently not available to purchase. That’s because we haven’t been provided with all the key information you’d need to be sure the investment is appropriate for you. Some assets must have a Key Information Document (KID) and/or details on costs and charges available before investors can purchase them. Please check any managed orders or regular investments you have, as you may find these haven’t been processed. We’re working closely with the relevant parties to resolve this as quickly as possible.

If you currently only hold funds you won’t need to provide us with this information right away. We’ll ask you for it the next time you log in or call us.

If you’re a UK national only, we’ll ask you to confirm this and provide your National Insurance number. If you have multiple nationalities or are a non-UK national, once you’ve confirmed your nationality, we’ll ask you for your passport number or national/personal identity number.

You should be able to find your National Insurance (NI) number on a work payslip. If you’ve lost your NI number, you can find more information on what to do on the Government’s official website.

If you have other accounts or services with Barclays, you may receive similar requests for this information. Please respond to each request independently to make sure that the correct details are held for you across all your accounts and services.

In most cases both the Attorney and the account holder will need to provide the required information before the Attorney can trade.

We’re required to confirm the nationality of both the legal guardian and the child.

As part of MiFID II, an appropriateness assessment is required when purchasing a complex investment product through a non-advised service, such as Barclays Smart Investor. We’ll ask several questions relating to your knowledge, experience and understanding to determine if the investment is appropriate for you.

Separately, knowledge checks are required upon your first purchase of a non-complex product.

Please note that if there is a period of 12 months where you’ve not placed a trade in one of those asset types, you’ll be asked to take the appropriateness assessment or knowledge check again.

If you’re an existing Smart Investor customer and you haven’t already provided your nationality details, you’ll be asked to do this before your new account is opened. You’ll also be presented with a full overview of costs and charges associated with the account, which you’ll be asked to read and accept.

If you’re a new Smart Investor customer, you’ll be asked to provide your nationality details whilst completing your application. You’ll also be presented with a full overview of costs and charges associated with the account, which you’ll be asked to read and accept.

You’ll now see more detail around the costs and charges associated with investing with Smart Investor.

That’s because MiFID II legislation requires us to provide you with information about all costs and charges, presented in a standard format. You’ll generally see:

• A breakdown of your costs and charges
• Worked examples of how much you might pay, using some typical portfolios
• A clear picture of the total cost – taking everything into account such as taxes and third party costs and charges.

More specific detail will be given each time you place a trade.

The rules of MiFID II require financial services companies, like Barclays, to collect additional information about our customers. Specifically, we require customers who want to buy or sell shares, ETFs/ETCs, investment trusts, bonds and a number of stock-market listed investments to confirm their nationality and provide us with what is known as a ‘national client identifier’ such as a National Insurance number. For every share, or other listed investment, trade you place, we will now share your nationality and National Client Identifier along with your first name, surname and date of birth with the Financial Conduct Authority (FCA).