Need help with an error code?

Get help with the most common error codes you see in your app¹ and Online Banking. Use our tool to see if we can tell you what your code means and what to do next.

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Got an error code we haven’t covered in our tool?

You can see what to do in your app or Online Banking. Or contact us if you need help.

Important information

1. You must have a Barclays or Barclaycard account, have a mobile number and be aged 16 or over to use the Barclays app. Terms and conditions apply.^{Return to reference}