Important information

These are definitions of all the terms you'll find on this site and various legal issues around its use.

This contains a legal description of the terms under which we do business with you.

A reassurance about security when using our online banking and a reminder of your responsibilities.

Find out how we handle dual language issues in Wales – the policy is in English and Welsh.

What we’re doing to make our websites more accessible.

Technical details of how we comply with the Electronic Commerce Directive.

This describes how we protect the confidentiality of your finances, what your responsibilities are and how cookies work on your computer.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England. Registered No: 9740322. Registered Office: 1 Churchill Place, London E14 5HP.

Barclays is committed to delivering excellent customer satisfaction. We consider complaints to be a valuable source of feedback and use them to help improve our products and processes, which ultimately leads to improved customer service and lower complaint figures. Our performance on complaints has been published under our complaints data report.

UK Retail and Commercial Banks have a policy which ensures that any conflicts of interest that occur between customers of the Bank, or between a customer and the Bank, are identified and managed according to regulatory requirements. If you need additional information about this policy, please contact us.

Do you have savings, a mortgage or a credit card with us? If so, find out what the recent rise in the base rate means for you.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Barclays Bank UK PLC adheres to The Standards of Lending Practice which is monitored and enforced by The Lending Standards Board.

Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Investment Solutions Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register number: 155595). Barclays Investment Solutions Limited is a member of the London Stock Exchange & Aquis.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702).

Barclays Bank UK PLC. Registered no. 9740322. Barclays Insurance Services Company Limited. Registered no. 973765. Barclays Investment Solutions Limited. Registered no. 2752982. Barclays Bank PLC. Registered no. 1026167. All registered in England. Registered office for all: 1 Churchill Place, London E14 5HP.